Strategic Executive Advisor
Leadership gets heavy when every decision, standard and outcome depends on you alone.
Do you need to get unstuck, regain clear thinking, have honest conversations, and reset the standards your team can follow?
You need a seasoned partner who brings
clarity, candor, and calm.
Core values define what you believe.
Non-negotiables define how your team lives them.
Values made visible
Many leaders talk about values. Far fewer translate them into clear expectations, behaviors, and standards their teams can consistently follow.
When gaps appear
Any gap in your company is often where alignment breaks down, communication gets fuzzy, and the business starts to drag.
What Courtney helps with
I help leaders close that gap—clarifying core values, defining non-negotiables, and building the framework needed for stronger, more sustainable growth.
Strategic Executive Advisory is designed to help you move forward with more clarity, confidence and alignment - and not alone.
01
Define your 3-5 non-negotiables
Clarify what matters most, rewire your team to it, and create standards people can actually follow. The Standard will help you define “We always ___, even when ___.”
02
Identify blind spots and friction points
Put the friction on the table, simplify communication, and restore calm.
03
Strengthen focus, leadership, and alignment
Improve team focus, articulate leadership and customer language, and day-to-day standards so the business can move forward with more consistency.
An honest & inquisitive conversation. Clear thinking. A higher standard for leadership.
Courtney brings deep operational experience, honest dialogue, and a grounded understanding of what it feels like to carry pressure at the top.
Courtney isn’t here to offer generic advice or coach around the edges. She helps you get to the truth faster, surface what your team isn’t saying out loud, and build a clearer standard for how leadership shows up across your company.ork can take a few forms:
- 1:1 Executive Sessions for honest conversation, clearer thinking, and a path to get unstuck
- Team Focus Groups to surface what your team (or clients) is experiencing and where disconnect lives
- Strategic Advisory around standards, culture, customer experience, and leadership habits
- Secret shops: when you need a secret fresh critique and viewpoint on your restaurant, hotel or spa.
- Deep dive into your customer journey to find pitfalls and opportunities for success
What leaders walk away with.
- A clear set of core values and non-negotiables
- Stronger alignment across the team
- A deeper understanding of your company and your client journey
- Calm, clarity, and renewed energy for what’s next
Why clients trust Courtney in the room.
“Working with Courtney makes us all better. The level of detail and care she brings to every event is unlike anything we've experienced. She holds herself to an impossibly high standard — and somehow, that makes you want to rise to meet it. She does things the right way, for the right reasons, even when it's the harder way.”
Alyson and Maria Jose
Former Team Members, Corinthian Events
"Courtney has a way of making people feel both challenged and taken care of at the same time. High standards, a big heart, and a seat for everyone at the table — that's her lane. She asks the questions others avoid, raises the bar, and does it in a way that makes people better, not defensive."
Nicole
Fellow Business Owner & Advisory Group Member
Frequently asked questions
Still have questions?
Who is Executive Advisory for?
This is for leaders who are carrying too much, making too many decisions alone, or navigating chaos without enough trusted sounding boards.
What kinds of issues does this help with?
Together, we’ll identify your current pain points and prioritize what to tackle first—whether that’s redefining core values, strengthening financial clarity, improving workflow, boosting morale, increasing customer retention, or developing leadership capability.
How is this different from other coaching?
Courtney has never had patience for inefficiency or self-promotion. She leads from curiosity, grounded in deep experience across leadership and hospitality.
What can this engagement look like?
This can include 1:1 sessions, focused group work, workshops, or “secret shop” experiences—whatever best fits your organization. The Standard delivers a detailed follow-up report with clear insights and accountability to keep progress moving.
What outcomes should I expect?
A solid framework, refreshed core values and gameplan for what's next; 3-6 month follow up for accountability.
How do I get started?
Give The Standard a ring and we can dive right in!
