Services that define the standards you need

Not every challenge needs the same kind of support.

Some teams need clearer leadership standards. Others need a stronger, more intentional service culture. And sometimes, what’s needed most is trusted leadership on the floor when the pressure is high and everything is moving fast. Courtney meets teams where the need is greatest—bringing clarity, alignment, and steady leadership that helps people move forward with greater confidence and a higher standard for what comes next.

Strategic Executive Advisor

For leaders who need clearer thinking, stronger standards, and honest conversation when everything depends on leadership.

Courtney helps leaders define their non-negotiables, identify friction points, clarify expectations, and move forward with calm, conviction, and confidence.


Rates starting at $175/hour; 4-hour minimum.

Unreasonable Hospitality Workshops

For teams who want to turn service from something they do into something people feel.

These 1/2 day workshops help teams understand the difference between service and hospitality, identify where experiences are falling flat, and create more intentional, memorable moments for customers, clients, guests, and internal teams.


Workshops starting at $2,999 for first (10) attendees.

Event Execution Professional

For high-stakes events where the room, the flow, the people, and the details all have to work.

Courtney brings calm, experienced leadership on site, helping bridge the gap between strategy and execution across AV, stage management, F&B, speaker readiness, team coordination, backstage flow, and real-time decision-making.


Pre-planning rate starting at $125/hour and day rate of $950.

Which service is right for you?

If leadership feels heavy

Choose Strategic Executive Advisor when you need to clarify standards, have honest conversations, identify blind spots, or help leaders move through complexity with more confidence.

Leadership

If the experience feels flat

Choose Unreasonable Hospitality Workshops when your team is doing the work, but the customer, client, guest, or internal experience is not yet as memorable, intentional, or human as it could be.

Workshops

If the event needs calm leadership on site

Choose Event Execution Professional when you need experienced support in the room, especially when the event is complex, executive-facing, fast-moving, or reputation-sensitive.

Events

Not sure?

Start with a conversation. Courtney can help you identify the right starting point based on what is happening inside your team, your event, or your leadership environment.

Conversation

How it works

1

Start with a conversation

Courtney learns what is happening, what feels unclear, and what kind of support would be most useful.

2

Identify the real need

Together, you define whether the priority is leadership clarity, team experience, onsite event support, or a combination of services.

3

Shape the right engagement

Courtney recommends the structure, scope, and next step based on the situation, not a one-size-fits-all package.

4

Move forward with confidence

You leave with clearer direction, stronger alignment, and the right kind of support for what comes next.

The services can stand alone, or work in harmony.

Each service is designed to solve a specific challenge, while working together as part of a larger leadership and service strategy. Strategic Executive Advisor defines the standard. Workshops help teams understand it, embody it, and apply it consistently. Onsite Event Support brings that standard into the room when execution matters most.


For some clients, a single focused engagement is enough. For others, the work evolves—from leadership clarity, to team alignment, to delivering an experience that reflects the standard at every level.

Clarity, calm, and direction for what comes next.